Frequently Asked Questions

About Our Fragrances

How do I choose the right fragrance for myself?

Start with your personality and lifestyle. If you love bold, long-lasting scents for evenings and formal occasions, go for our Oud & Woody range. For everyday wear, our Musk & Amber or Fresh & Citrus fragrances are perfect. If you love florals, our rose and jasmine-based attars are timeless. When in doubt, our gift sets let you explore multiple scents at once — a great way to find your signature.

How do I know if a fragrance will suit me?

Fragrance is personal and reacts differently with each person's skin chemistry. We recommend reading the scent notes in each product description carefully. Our attars are skin-safe and alcohol-free, so they blend naturally with your body warmth. If you're unsure, start with a smaller size or a sampler gift set before committing to a full bottle.

Are your perfumes alcohol-free?

Yes! Our attar range is 100% alcohol-free, made with pure concentrated fragrance oils. They are skin-safe, halal-friendly, and ideal for those who prefer alcohol-free fragrances. Our eau de parfum range may contain alcohol — check individual product descriptions for details.

How long do Just Habibi fragrances last?

Our attars and concentrated perfumes typically last 6–10 hours on skin and even longer on fabric. For best longevity, apply to pulse points — wrists, neck, and behind the ears — on moisturised skin.

How do I store my perfume properly?

Store your fragrances in a cool, dry place away from direct sunlight and heat. Avoid keeping them in bathrooms where humidity can degrade the scent. Keep the cap tightly closed when not in use. Properly stored, our attars and perfumes retain their quality for 2–3 years or more.

Orders & Shipping

How can I track my order?

Once your order is dispatched, you will receive a shipping confirmation email with a tracking link. You can also track your order directly from your account on our website. For any tracking issues, feel free to contact us via our Contact page.

What countries do you ship to?

We ship to 29+ countries worldwide, including India, UAE, UK, USA, Canada, Australia, Germany, France, Singapore, and more. International orders are dispatched within 2–3 business days.

Can I cancel my order?

Cancellations are accepted within 1 hour of placing your order, provided it has not yet been fulfilled. Once an order has been dispatched, it cannot be cancelled. To request a cancellation, contact us immediately via our Contact page.

Returns & Refunds

Is there a return policy for perfumes?

Due to the personal nature of fragrances, we do not accept returns on opened or used products. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and we will resolve it promptly. Unopened products in original packaging may be eligible for return — please contact us to discuss.

Gifting

Do you offer gift wrapping or gift cards?

Yes! Our products come in elegant luxury packaging that is gift-ready. We offer curated gift sets perfect for Eid, Diwali, weddings, birthdays, and corporate gifting. For bulk orders or custom corporate gifting requirements, please reach out to us via our Contact page.

Are your products suitable for corporate gifting?

Absolutely. Just Habibi Perfumes™ is a popular choice for corporate gifting, client appreciation, and festive hampers. Our premium packaging and luxury positioning make us a sophisticated alternative to generic gifts. Contact us for bulk pricing and custom branding options.

About Just Habibi

Is Just Habibi a homegrown brand?

Yes! We are a proudly independent, home-based Indian brand. Every order is personally curated and packed with care. We are passionate about bringing world-class fragrance experiences to our customers at accessible prices.

Do you sell second-hand or pre-owned products?

No. All Just Habibi products are 100% new, authentic, and sourced directly. We do not sell second-hand or pre-owned items.